Send Us A Message
contact@romeostaffing.com
For Hospice Providers
The Problem
Sound familiar?
- Referrals need a fast response but intake is stretched
- Election statements, certifications and orders wait for signatures
- IDG meetings take hours to prepare
- Documentation gaps only show up at audit time
How Romeo Fixes It
Our team coordinates referrals, tracks every admission document to signature, prepares IDG lists and notes for your review, and keeps benefit periods and recertification dates in view. Your physicians and clinical team keep every eligibility and care decision.
Tell us where you need support The Service What Our Team
What Our Team
Handles for You.
Every task below runs inside your existing systems, with a checklist and a named lead.
Referral Coordination
- Respond to and log referrals quickly
- Collect records from referral sources
- Check insurance and prior hospice history
- Track every referral to admission
Admission Paperwork
- Track election statements and certifications
- Chase physician signatures and orders
- Track Notice of Election timelines
- Keep admission files complete
IDG Preparation
- Build IDG patient lists
- Compile updates from the care team
- Draft meeting notes for your review
- Track action items to completion
Compliance Tracking
- Track benefit periods and recertification dates
- Flag face-to-face encounter deadlines
- Flag missing visit notes
- Keep audit-ready file checklists
Works insideAxxessWellSkyKinnserand other systems you already use
The Workflow How the Work Flows,
How the Work Flows,
Day to Day.
1Referral in
Logged, records requested, insurance checked
2Admission
Election, certification and orders tracked to signature
3Every week
IDG lists and draft notes prepared
4Ongoing
Benefit periods and deadlines tracked
5Every Friday
One-page report with open items
What You Get
- Referral to admission tracker
- Signature and orders follow-up list
- IDG patient list and draft notes
- Benefit period and recertification calendar
Our Team Handles
- Referral coordination and records collection
- Paperwork and signature tracking
- IDG preparation and note drafting
- Deadline tracking and reporting
Stays With Your Team
- Terminal prognosis and eligibility decisions
- Plan of care and clinical documentation
- Physician certifications and signatures
- Final compliance sign-off
We sign a Business Associate Agreement before any access to patient information. How we protect patient data
Getting Started How a Client Starts
How a Client Starts
Working with Romeo.
Here is exactly what happens after you contact us. No long contract to start.
1
Discovery Call
A short call to understand your workload and where things get stuck today.
2
Scope and Workflow Mapping
We agree the scope, map each workflow and list the system access needed.
3
Staff Assignment and Training
Your team members are assigned and trained on your specific processes.
4
Pilot and Onboarding
A pilot with clear responsibilities and performance measures agreed up front.
5
Reporting and Improvement
Ongoing reporting, quality checks and steady improvement every week.
How We Keep The Work Right Training, Quality Checks
Training, Quality Checks
And Clear Escalation.
The process behind every team, so results do not depend on one person having a good day.
Training First
Every team member is trained on your workflows, tools and checklists before touching live work.
Quality Checks
A team lead reviews a sample of the work every week against a checklist. Errors are logged, fixed and fed back into training.
Clear Reporting
Daily updates where they matter and a one-page weekly report with open items, owners and due dates.
Escalation Rules
Agreed rules for what we handle, what we flag and who we contact, so urgent issues reach your named person the same day.
Handling patient information? Read how we protect it on our Security and Compliance page.
Google Reviews What Clients Say
What Clients Say
About Working With Us.
Healthcare agencies, clinics and growing businesses share how our remote teams handle the work that slows them down.
Worked with Romeo? Share your experience.
Your review helps other agencies and business owners decide with confidence. It takes less than a minute on Google.
Reviews from Google
Questions, Answered
Common Questions from Hospice Providers
Our team prepares the patient list, compiles updates and drafts notes for your review. Whether a team member joins the meeting is up to you.
Your physicians. Our team tracks the paperwork and deadlines around those decisions, never the decisions themselves.
We keep a checklist for every admission and recertification, track deadlines in one calendar and flag gaps as soon as they appear, not at audit time.
Yes. We sign a Business Associate Agreement before anyone touches patient information.
98%
Data accuracy across client workflows
Book a Meeting Tell Us Where Your
Tell Us Where Your
Team Needs Support.
Pick a time that suits you, or send a quick note if you are not ready to book. Either way, a real person replies within one business day.
- A look at your current workload and bottlenecks
- Which tasks our team could take over first
- A written plan for a two-week pilot
Prefer email? contact@romeostaffing.com
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