Send Us A Message
contact@romeostaffing.com
Medical Billing and Claims
The Problem
Sound familiar?
- Claims go out late or with avoidable errors
- Denials sit unworked for weeks
- No clear view of accounts receivable aging
- Billing knowledge lives with one person
How Romeo Fixes It
Our billing team checks claims before they go out, submits and tracks them, works denials by reason and gives you a weekly view of where every dollar stands. Final coding and write-off decisions stay with you.
Tell us where you need support The Service What Our Team
What Our Team
Handles for You.
Every task below runs inside your existing systems, with a checklist and a named lead.
Front-End Checks
- Eligibility and authorization on file
- Demographics and payer details correct
- Documentation complete before billing
- Hold list for anything missing
Claims Preparation and Submission
- Prepare claims in your system
- Clear clearinghouse edits and rejections
- Submit on an agreed schedule
- Track acceptance and payer status
Denials and Follow-Up
- Work denials by reason code
- Prepare corrected claims
- Prepare appeals for your review
- Call payers on unpaid claims
Payments and Reporting
- Post payments and remittances
- Accounts receivable aging report
- Top denial reasons each week
- Coding support within the agreed scope
Works insideAxxessKareoClearinghousesand other systems you already use
The Workflow How the Work Flows,
How the Work Flows,
Day to Day.
1Before billing
Eligibility, authorizations and documents checked
2Submission day
Claims prepared, scrubbed and sent
3Daily
Rejections cleared and payer status tracked
4Weekly
Denials worked and appeals prepared
5Every Friday
AR aging and denial report
What You Get
- Claims submitted on an agreed schedule
- Denial log with reason and next step
- AR aging report
- Weekly billing summary
Our Team Handles
- Claim preparation, submission and tracking
- Denial follow-up and appeal preparation
- Payment posting and AR reporting
- Coding support within the agreed scope
Stays With Your Team
- Final code selection by your coder or provider
- Approval of write-offs and refunds
- Payer contracts and fee schedules
- Provider attestations and signatures
We sign a Business Associate Agreement before any access to patient information. How we protect patient data
Getting Started How a Client Starts
How a Client Starts
Working with Romeo.
Here is exactly what happens after you contact us. No long contract to start.
1
Discovery Call
A short call to understand your workload and where things get stuck today.
2
Scope and Workflow Mapping
We agree the scope, map each workflow and list the system access needed.
3
Staff Assignment and Training
Your team members are assigned and trained on your specific processes.
4
Pilot and Onboarding
A pilot with clear responsibilities and performance measures agreed up front.
5
Reporting and Improvement
Ongoing reporting, quality checks and steady improvement every week.
How We Keep The Work Right Training, Quality Checks
Training, Quality Checks
And Clear Escalation.
The process behind every team, so results do not depend on one person having a good day.
Training First
Every team member is trained on your workflows, tools and checklists before touching live work.
Quality Checks
A team lead reviews a sample of the work every week against a checklist. Errors are logged, fixed and fed back into training.
Clear Reporting
Daily updates where they matter and a one-page weekly report with open items, owners and due dates.
Escalation Rules
Agreed rules for what we handle, what we flag and who we contact, so urgent issues reach your named person the same day.
Handling patient information? Read how we protect it on our Security and Compliance page.
Google Reviews What Clients Say
What Clients Say
About Working With Us.
Healthcare agencies, clinics and growing businesses share how our remote teams handle the work that slows them down.
Worked with Romeo? Share your experience.
Your review helps other agencies and business owners decide with confidence. It takes less than a minute on Google.
Reviews from Google
Questions, Answered
Common Questions from Medical Billing and Claims
Coding support is available within the agreed scope. Final code selection is reviewed by your designated coder or provider.
Your existing system and clearinghouse. We do not ask you to switch software.
You get a weekly billing summary, an AR aging report and a denial log with the reason and next step for each claim.
Yes, before anyone has access to patient or billing information.
98%
Data accuracy across client workflows
Book a Meeting Tell Us Where Your
Tell Us Where Your
Team Needs Support.
Pick a time that suits you, or send a quick note if you are not ready to book. Either way, a real person replies within one business day.
- A look at your current workload and bottlenecks
- Which tasks our team could take over first
- A written plan for a two-week pilot
Prefer email? contact@romeostaffing.com
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